Frequently asked questions.

Frequently asked questions.

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Learn about our custom glass services, the types of glass installations we offer, warranty options, and tips for scheduling your project efficiently.

What is the full process of ordering and installing custom shower doors with NY Glass?

When you work with NY Glass on your custom shower doors, you are not just buying a piece of glass – you are investing in a long-lasting, safe, and precisely fitted element of your bathroom that is tailored to your layout, style, and daily routine. Below is a detailed step-by-step overview of how the process works, from your first inquiry to taking the very first shower behind your new glass door.

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Initial consultation and project review

The process typically starts with an initial consultation. At this stage, you share the basics of your project: Is this a full bathroom remodel or a simple upgrade from a shower curtain or an old framed enclosure? What is the approximate size of your shower? Do you prefer a frameless door, sliding door, tub-to-shower conversion, or a corner enclosure?

During this conversation, NY Glass will:

  • Clarify whether you are working with a contractor, designer, or managing the project yourself.
  • Ask for photos, rough measurements, or drawings to understand the space and layout.
  • Discuss your goals: more light, a cleaner look, easier cleaning, or better use of a small bathroom.
  • Explain the difference between frameless, semi-frameless, and framed shower doors, and which option fits your situation best.

This stage helps the team understand the scope and gives you a realistic idea of what is possible in your specific bathroom before moving forward.

Professional on-site measurement

Once you are ready to proceed, a trained NY Glass specialist schedules a visit to take precise on-site measurements. Because shower doors are custom-made, accuracy at this step is crucial. Even a small deviation can affect how the door swings, seals, and aligns with your walls and curb.

During the measurement appointment, the specialist will:

  • Evaluate whether your walls and curb are plumb, level, and square.
  • Measure the exact width, height, and any angles of the shower opening.
  • Check clearances around vanities, toilets, and towel bars to ensure the door can open safely.
  • Discuss the ideal height of the glass for aesthetics and to control water splash.

If any conditions could affect the final installation – such as out-of-square walls, structural limitations, or plumbing locations – they will be identified and explained at this stage so that the design can accommodate them.

Design options, layouts, and glass choices

After measurements are confirmed, you choose the design and layout of your new shower enclosure. NY Glass can create a wide range of configurations, including:

  • Single swing (hinged) doors
  • Door with a fixed panel
  • Neo-angle corner enclosures
  • Sliding and bypass doors for tubs or narrow spaces
  • Full height panels for a modern, spa-like feel

You will also decide on the glass type. Typical options include:

  • Clear glass – for a bright, open look that shows off your tile or stone.
  • Low-iron glass – an ultra-clear option that reduces the greenish tint seen in standard glass.
  • Frosted or patterned glass – for extra privacy while still letting light through.
  • Tinted glass – subtle bronze or gray tints for a unique design accent.

If you already have a specific look in mind (for example, a minimal frameless door with almost invisible hardware), NY Glass will help you match that vision with the right combination of glass thickness, layout, and hardware placement.

Hardware, finishes, and configuration details

The next step is selecting hardware and finishes. The hardware is not just decorative – it also plays a critical role in the door’s functionality and long-term reliability.

Key decisions include:

  • Hinge or slider type – heavy-duty hinges for swing doors or high-quality rollers and tracks for sliding systems.
  • Handle style – from simple ladder pulls and C-pulls to more decorative or ergonomic designs.
  • Towel bars and robe hooks – integrated into the glass or mounted on nearby walls for convenience.
  • Finish – polished chrome, brushed nickel, matte black, brass, or other custom finishes to coordinate with your plumbing fixtures.

At this stage, small configuration details are also finalized: which way the door swings, where the handle is placed, and how the panels align with the curb and walls. All of these decisions are made with both everyday comfort and long-term durability in mind.

Fabrication timeline and quality control

Once the design, glass type, and hardware are chosen, the project moves into fabrication. The measurements taken on site are translated into detailed production specs. The glass is cut, polished, and tempered to meet safety standards, and any special cutouts for hinges, handles, and clips are precisely drilled.

During fabrication, NY Glass focuses on:

  • Ensuring that all panels match the exact dimensions needed for your bathroom.
  • Polishing edges for a clean, safe, and refined appearance.
  • Applying any requested glass treatments, such as protective coatings that make cleaning easier.
  • Confirming that the chosen hardware is compatible with the glass thickness and configuration.

The typical lead time may vary based on design complexity and glass type, but you will be given an estimated timeframe so you can plan around your renovation schedule.

Installation day: what to expect

On the scheduled installation day, a professional crew arrives with your custom shower door and all necessary hardware. The workspace is prepared to keep your bathroom as clean and protected as possible.

The installation process usually includes:

  • Carefully bringing the tempered glass panels into the home without damaging surfaces.
  • Dry-fitting the panels to confirm alignment with the walls and curb.
  • Securing hardware – hinges, clips, channels, handles, and seals – according to the design plan.
  • Leveling and adjusting the door so it swings smoothly and closes properly.
  • Applying clear silicone in strategic areas to minimize water leakage while maintaining a clean, minimal look.

After everything is installed, the crew will test the door, review the operation with you, and explain any important details about curing time for silicone and when it is safe to use the shower.

Aftercare, cleaning, and maintenance tips

To keep your new shower door looking its best, regular care and maintenance are important. Fortunately, high-quality glass and hardware are designed for daily use and can stay beautiful for many years with simple routines.

Best practices include:

  • Using a squeegee after each shower to reduce water spots and soap residue.
  • Cleaning glass with a non-abrasive glass cleaner and a soft cloth – avoid harsh chemicals and scouring pads.
  • Wiping hardware gently with a damp cloth and drying it to prevent water spots or mineral buildup.
  • Periodically checking hinges, handles, and seals for any looseness or wear and scheduling service if needed.

If you choose a glass protection coating, it can make maintenance even easier by helping water and soap slide off more quickly, reducing staining and cloudiness over time.

Pricing, estimates, and what affects the cost

The cost of custom shower doors depends on several factors, including:

  • Overall size and height of the enclosure.
  • Number of panels and whether there are special angles or cutouts.
  • Type and thickness of glass (standard clear vs. low-iron or patterned).
  • Complexity of hardware and chosen finishes.
  • Any additional features like transoms, floor-to-ceiling glass, or custom notches.

Because every bathroom is different, NY Glass typically provides a personalized quote after reviewing your measurements and design choices. This ensures you receive accurate pricing instead of a generic range that may not fit your actual project.

Why homeowners choose NY Glass for shower doors

Homeowners and contractors choose NY Glass because the company combines specialized expertise in custom glass with a service-oriented approach. From the first consultation through to installation and follow-up, the focus is on precision, safety, and a finished product that looks like it truly belongs in your bathroom – not like an off-the-shelf compromise.

If you are ready to explore design options, see examples of completed projects, or request a quote, visit the dedicated service page for more details:
NY Glass custom shower doors.
This page showcases different configurations, materials, and inspiration photos that can help you understand what is possible in your own space and will also support your research with more technical and visual information.

Categories: FAQPublished On: December 9, 2025