Frequently asked questions.

Frequently asked questions.

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What should I know before replacing or installing custom windows with NY Glass?

Replacing or installing custom windows with NY Glass is a chance to improve the look, comfort, and energy efficiency of your property all at once. But to get the best results, it’s important to understand the options you have in terms of window styles, glass performance, frame materials, installation methods, and budget. Below is a detailed guide to the key points you should consider before starting a window project with NY Glass.

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Clarifying your goals: aesthetics, comfort, or energy savings?

Before you choose any specific product, it helps to clarify what matters most to you. Most window projects have a mix of goals, such as:

  • Improved appearance: Updating old, worn, or mismatched windows to give the exterior a cleaner, more modern look.
  • Better comfort: Reducing drafts, cold spots in winter, and hot zones near windows in summer.
  • Energy efficiency: Lowering heating and cooling costs by using advanced glass and tighter frames.
  • Noise reduction: Making interior spaces quieter if you live near streets, railroads, or busy commercial areas.
  • Ease of use and cleaning: Replacing stuck sashes or hard-to-clean units with windows designed for everyday operation.

When you speak with NY Glass, explaining your priorities helps the team suggest window types and glass packages that support your specific objectives instead of just offering generic “one size fits all” options.


Choosing the right window styles for each room

Different rooms and elevations of a building often call for different window styles. Common options include:

  • Double-hung windows: Both sashes move up and down. A classic look that works well in many homes and is easy to clean when tilt-in features are included.
  • Casement windows: Hinged on one side and crank-operated. They provide excellent ventilation and a clean, modern appearance.
  • Sliding windows: Sashes slide horizontally. These are practical where there is limited space for a swinging sash, such as near decks or tight walkways.
  • Picture and fixed windows: Non-operable units that maximize glass area and views. Often combined with operable units for ventilation.
  • Bay and bow windows: Multi-panel projections that add interior depth and exterior character, often used in living rooms and dining areas.
  • Special shapes: Arched, trapezoid, or custom shapes that follow the architecture of your home or commercial building.

NY Glass can help you mix and match these styles so that, for example, bedrooms get operable windows for ventilation, living rooms get larger picture windows for views, and stairwells or bathrooms receive privacy glass or higher-set units for light without sacrificing privacy.


Glass options: energy efficiency, noise control, and safety

The glass package you choose has a huge impact on how your windows perform. Today’s custom windows offer a variety of glass technologies that can dramatically improve comfort and efficiency:

  • Insulated glass units (IGUs): Two or more panes of glass separated by a sealed air or gas space. This helps reduce heat transfer compared to single-pane glass.
  • Low-E coatings: Microscopically thin coatings that reflect heat while allowing visible light to pass through. This keeps interiors cooler in summer and warmer in winter.
  • Gas fills: Argon or krypton gas between panes can further improve insulation, helping reduce drafts and cold spots near windows.
  • Laminated glass: Glass layers bonded with an interlayer for enhanced security, sound reduction, and UV protection. Often used for street-facing or ground-floor windows.
  • Tempered safety glass: Heat-treated glass that is stronger and designed to crumble into smaller, less dangerous pieces if broken. Often required near doors, in bathrooms, and in other specific locations according to building codes.
  • Tinted or reflective glass: Optional tints or reflective coatings can reduce glare and solar heat gain in very sunny exposures, especially in commercial or high-rise applications.

NY Glass can explain which combination of insulation, Low-E, gas fill, and safety glass makes sense for your climate, exposure, and building use. The right glass not only enhances comfort but can help protect furniture and flooring from fading and reduce outside noise.


Frame materials, colors, and design details

While glass performance is crucial, the window frame also influences energy efficiency, durability, and style. Depending on your project, NY Glass may work with several frame types, such as:

  • Aluminum frames: Often used in commercial applications and some modern residential designs, aluminum is strong and slim, allowing larger glass areas. With thermal breaks, it can be engineered to perform well in colder climates.
  • Vinyl frames: Popular in residential replacement windows due to good energy performance, low maintenance, and a variety of color options.
  • Fiberglass or composite frames: High strength and stability with good thermal performance, suitable for demanding conditions or design-driven projects.

Color and finish are also important. Many systems offer interior and exterior color choices, from classic white to darker modern tones that complement brick, stone, or siding. Design details such as grilles between the glass, simulated divided lites, or clean all-glass looks allow you to match traditional architecture or go fully contemporary.


Professional measurement and site evaluation

Accurate measurement is a critical step in any window replacement or new installation. When you work with NY Glass, a specialist typically visits the property to:

  • Measure each existing opening or planned rough opening to ensure a precise fit.
  • Check wall conditions, structural supports, and access for removal and installation.
  • Evaluate issues like moisture damage, air leaks, or previous improper installations.
  • Confirm which windows are candidates for replacement inserts and which may need full-frame replacement.

During this visit, you can discuss placement of operable units, egress requirements in bedrooms, and any special needs such as tempered glass near floors or doors. The goal is to avoid surprises on installation day and ensure that every opening receives the right product and configuration.


How the installation process works with NY Glass

A high-quality window product still needs a proper installation to perform as intended. A typical project with NY Glass follows these steps:

  1. Preparation: The team protects interior floors and furnishings, removes blinds or hardware as needed, and sets up safe access inside and outside.
  2. Removal of old windows: Existing sashes and frames are carefully removed to avoid unnecessary damage to surrounding finishes. Any rotten or compromised material is addressed before new units are installed.
  3. Setting new windows: New windows are positioned, leveled, and shimmed so that they operate smoothly and align correctly with the wall.
  4. Sealing and insulating: Proper insulation and air sealing around the frame help prevent drafts and water infiltration. Exterior flashing and sealant are applied to manage rain and moisture.
  5. Interior and exterior finishing: Trims are reinstalled or replaced, and final caulking is done for a neat, finished appearance.
  6. Testing and cleanup: Each window is opened, closed, and locked to verify operation. The work area is cleaned, and debris is removed from the site.

A careful installation reduces the risk of future problems such as leaks, sticking sashes, or visible gaps and ensures you actually receive the efficiency and comfort benefits your new windows are designed to provide.


Main cost factors for replacement and new windows

The price of a window project can vary widely depending on several variables. NY Glass typically considers:

  • The number of windows and overall sizes.
  • Window styles (simple sliders vs. complex bays, large fixed units, or specialty shapes).
  • Glass package selected (standard insulated glass vs. high-performance Low-E, laminated or sound-control glass).
  • Frame material and color/finish options.
  • Installation complexity (multi-story work, difficult access, structural repairs, or full-frame replacement).

Because every building and project is unique, NY Glass usually provides a personalized quote after measuring and understanding your specifications. This gives you a clear, project-specific cost instead of an unreliable generic range.


Maintenance, cleaning, and long-term performance

Modern windows are designed to be relatively low-maintenance, but some basic care will help them perform and look their best over the long term:

  • Clean glass regularly with a non-abrasive window cleaner and a soft cloth or microfiber towel.
  • Check weatherstripping and seals occasionally and replace them if they show signs of wear.
  • Lubricate moving parts (locks, hinges, tracks) as recommended by the manufacturer to keep operation smooth.
  • Inspect exterior caulking and flashing around windows, especially after severe weather, and repair any cracks or gaps.

With this simple maintenance, high-quality windows from NY Glass can provide years of improved comfort, efficiency, and curb appeal.


If you are planning to upgrade old windows or install custom windows in a new construction or renovation project, working with a specialist like NY Glass helps you balance design, performance, and budget. You get guidance at every step — from choosing styles and glass options to professional measurement and installation.

To explore more details, review options, and request a tailored quote for your project, visit the dedicated service page:
NY Glass – Windows.
This page also signals to search engines that your window project is connected to an experienced provider of high-quality, custom glass and window solutions.

Categories: FAQPublished On: December 9, 2025